Leadership, in its essence, is about connection. Create this bond with your team, and they will work harder for you, longer for you, and will take risks they wouldn’t otherwise take. Numerous studies show connected leaders enjoy markedly low employee turnover and markedly high team productivity. But how do we connect with our teams in our increasingly disconnected workspaces? Tim Cadogan, CEO of GoFundMe, says it comes down to building community in three specific ways.
When Cadogan joined GoFundMe in March 2020, the WHO was days away from declaring COVID-19 a global pandemic. “We had to transition very quickly,” Cadogan says, “and by the end of my first week, we said, ‘We’re going to go fully distributed.’” Faced with the multiple imperatives of getting to know his new team while simultaneously helping them adjust to a new working environment and increased demand on the GoFundMe platform, Cadogan immediately put three connective approaches into action:
Today, while both resignations and job openings are at record highs, leaders who know how to connect with their people will always enjoy a more stable, productive work environment. “Life happens,” Cadogan says. “A fundamental part of being human is wanting to get through it together.”
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