Without question, our business world is in the middle of a disruptive, unpredictable time in history. The pandemic has fundamentally changed the way we live and work in ways industry professionals predict will redefine “normal” several times before settling. It begs the question: how do we effectively lead through this period of chaos? According to Jeff Wong, Global Chief Innovation Officer at Ernest & Young (EY), the answer is to identify and empower the hidden “transformers” we already have on our teams.
Joining EY in 2015, Wong quickly built a team of forward-thinking employees he called transformers that created GigNow, a global talent marketplace that added more than 16,000 short-term and 1,300 full-time jobs around the world. Under his leadership, these transformers also built an automation center—reducing the time employees spent on repetitive, mundane tasks by 2.1 million hours its first fiscal year in operation—and created new positions and projects to repurpose and reinvest those saved hours back into the company. When asked what made his team so effective in the notoriously fast-changing and chaotic tech word, Wong was quick to respond: mindset. “When CEOs encourage an innovative mindset that embraces agility, resilience, and flexibility, they can set the stage for unprecedented results.” But, how do we, as leaders, identify our own transformers, and effectively capitalize on this forward-thinking approach? Wong has a method:
Once you have identified your hidden innovators, Wong says it’s time to empower them to help your company move forward. Put them together as a think tank; give them control over a new project; task them with creating a change-plan for an existing project; give them leadership and responsibility over a lesser-performing team. The possibilities are endless. “Empowering employees and enabling them to find deeper meaning in their work starts with building a culture of transformers,” Wong says. The business world is changing around us at a break-neck pace. Fortunately, we already have what we need to keep up.
Do you want to find the hidden transformers on your team? Do you need traction or buy-in for new business ideas? Let us share more leadership lessons from insightful leaders in an online workshop. You bring the team members, and we’ll create an immersive learning program, linking real-life examples with your individual workplace issues.
JOIN THE CONVERSATION!
Are your teams inspired to give their best? Have you developed methods which have helped you on your leadership journey? Please share your ideas and stories below!